FAQs

WHY CHOOSE A HUMAN HAIR HAIRPIECE?

Human hair hairpieces offer the most natural result — in look, feel, and movement. They behave just like your own hair, meaning they can be washed, styled, dyed, cut and worn with confidence.

We deliver premium human hair selected for softness, longevity, and seamless blending, so your hairpiece feels effortless, refined, and truly yours.

HOW DO I CHOOSE THE RIGHT LENGTH AND DENSITY?

Start with the question: What have I always wanted?

  • 12”–16” is perfect for everyday wear — natural, lightweight, and polished.

  • 18”–30” is for those who love length, volume, and statement styling.

Density determines fullness. Extra length and density give you more freedom to shape, style, and customise your look while still maintaining a natural finish.

WILL IT LOOK NATURAL?

Yes. Our hairpieces are designed to blend seamlessly with your natural hair. When fitted and styled correctly, they are virtually undetectable and move naturally with you throughout the day. Our motto is Medea - you can never tell.

HOW LONG DO YOUR HAIRPIECES LAST?

With proper care, our human hair hairpieces can last up to three years. Longevity depends on wear frequency, styling habits, and maintenance. Gentle handling and mindful care will keep your hairpiece looking beautiful for years.

CAN I STYLE OR COLOUR MY HAIRPIECE?

Yes. Human hair hairpieces can be curled, straightened, and styled just like natural hair. They can also be coloured; however, we recommend professional colouring to maintain hair integrity. Please note that chemical treatments may reduce lifespan and are not covered under warranty.

HOW DO I CARE FOR MY HAIRPIECE?

  • Wash only when needed using sulphate-free products

  • Use heat tools sparingly and always apply heat protectant

  • Gently detangle from ends to roots

  • Store flat or on a satin-lined hanger when not in use

  • Maintain moisture with a quality oil

Simple care goes a long way.

IS A HAIRPIECE RIGHT FOR ME?

Hairpieces are ideal if you want volume, length, or flexibility — without weaving damaging extensions into your natural hair or bleaching it until it breaks. Whether for everyday wear, special occasions, or personal confidence, a hairpiece offers a refined solution that adapts to your lifestyle.

DO YOU OFFER SHIPPING?

We offer free express shipping within Australia.

For international orders, you’ll receive a shipping quote via email before your order is finalised.

WHAT IS YOUR RETURNS POLICY?

For hygiene and quality reasons, hairpieces must be returned unused and in original condition. Returns are offered as store credit only, except where required under Australian Consumer Law for faulty items.

HOW CAN I CONTACT YOU?

You can reach us via our contact page, Instagram, or email. We aim to respond within one business day.